Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Clean rooms
Tasty food
Limited hot water hours
No hot water in taps
6.8/10
Nice
Rooms
7.5
Location
8.9
Service
5.0
Dining
6.3
Guest reviews
6.8/10
based on 13 reviews
1.0
1.0/10 based on 1 review
Frederick
United States,
January
2025
5.0/10
I booked this hotel expecting a nice stay, but I ended up regretting my choice. The location was decent, but the amenities left much to be desired. The rooms were quite small, the linens looked worn out, and there was a lack of basic essentials like complimentary bottled water. On the plus side, the breakfast was tasty, but it was served late with very limited options. Overall, I felt that the hotel didn't live up to its potential.
Rooms
5.0
The rooms were small and the bed linens looked shabby.
Service
5.0
The breakfast was late and options were limited.
Location
7.0
The hotel was located well, but that didn't make up for the shortcomings.
Dining
5.0
Breakfast was tasty but had very few options.
Facilities
5.0
The amenities were lacking, with no complimentary water and malfunctioning lift.
Pat
United States,
December
2024
8.2/10
I had a decent stay at this hotel, which was affordable and clean. The food was quite good, and the staff was respectful and helpful. However, the hot water supply was a significant downside, especially after a long journey. Despite this hiccup, I enjoyed the overall experience and found it to be a fair value for money.
Rooms
7.0
The rooms were clean and adequately maintained.
Service
8.0
The staff was helpful and provided good service throughout my stay.
Location
9.0
The hotel is conveniently located near Assi Ghat, making it easy to explore the area.
Dining
8.0
The food was tasty, and the quantity was sufficient for our group.
Facilities
6.0
Basic facilities are available, but hot water supply timings were inconvenient.
Clean rooms
Limited hot water hours
Oliver
United States,
December
2024
6.2/10
I had a decent stay at the hotel, but there were a few hiccups along the way. The rooms were spacious and clean, which I really appreciated. However, the service was quite slow, and I had issues with the hot water availability. Overall, it's a good value for a short stay, but there's definitely room for improvement in service and amenities.
Rooms
8.0
The rooms were spacious, neat, and clean, providing a comfortable stay.
Service
5.0
The service was very slow, and I often had to ask for assistance multiple times.
Location
Dining
7.0
The food was tasty and sufficient for three people, but the ordering process could be improved.
Facilities
5.0
The hotel lacked adequate cleaning services, and while there were basic amenities provided, it fell short in terms of overall maintenance.
Michael
United States,
December
2024
5.0/10
I stayed at this hotel for four days, and while the amenities were reasonable, I had several issues that detracted from my experience. The rooms were decent but not cleaned properly during my stay, and there were mosquito problems as well. The service was notably slow during the peak season, and the breakfast was not as extensive as expected. I would suggest looking for other options if you're seeking a hassle-free experience.
Rooms
6.0
The room was of a base category, with a good bed and pleasant amenities, but it wasn't cleaned properly.
Service
5.0
The service was slow, especially considering there was only one person handling room cleaning, which made for a frustrating experience.
Location
Dining
5.0
The breakfast options were very limited; I expected more variety based on what was advertised.
Facilities
Albert
United States,
December
2024
7.4/10
I found this hotel to be a decent and affordable choice, especially for those traveling for business or leisure. The cleanliness and food quality were good, and the staff were well-behaved. However, the services were slow and not great for families with kids, as there weren't many activities available for them.
Rooms
8.0
The room was spacious, neat, and clean.
Service
5.0
The service was quite slow, and I had to repeatedly ask for assistance.
Location
9.0
The hotel is conveniently located near Assi Ghat and close to the BHU and market.
Dining
7.0
The food was good, but there were mix-ups with my order.
Facilities
Jerry
United States,
November
2024
6.0/10
The hotel has spacious and clean rooms, which is a definite plus. However, the service is quite slow, and I faced issues like getting the wrong food and delayed hot water. The dining experience was satisfactory but could be improved in terms of service speed. Overall, the value for what I paid is decent, but service needs significant attention.
Rooms
8.0
The rooms were spacious, neat, and clean, making them quite comfortable.
Service
5.0
Service was very slow, which was frustrating, especially during peak hours. I often had to remind them about my requests.
Location
Dining
6.0
The food was tasty and sufficient in quantity, but the services were disappointing. I received the wrong dish, and there were long waits for orders.
Facilities
Anthony
United States,
November
2024
7.8/10
The hotel has spacious and clean rooms, making it a decent place to stay overall. However, the service leaves much to be desired, as it tends to be slow and inefficient. Though the food is tasty and reasonably priced, the limited hot water availability is inconvenient, especially after a long journey. Overall, it offers good value for money despite the drawbacks.
Rooms
7.0
The rooms were spacious and neat, but I found the cleaning to be inconsistent.
Service
5.0
Service was slow, requiring persistent follow-ups for basic requests.
Location
Dining
8.0
The food was tasty and plentiful, which was a highlight of the stay.
Facilities
Brian
United States,
October
2024
7.6/10
I had a mixed experience staying at this hotel. The location is great, being close to Assi Ghat, and my room was spacious and clean. However, the service was quite slow and I faced issues with my food orders. While the price is reasonable, the overall service quality left something to be desired.
Rooms
8.0
The room was spacious, neat, and clean, making for a comfortable stay.
Service
5.0
Service was very slow; I often had to repeatedly request attention to get things done.
Location
9.0
The location is a big plus as it’s very close to Assi Ghat.
Dining
6.0
The food was good, but my order was mixed up and service was delayed.
Facilities
6.0
The amenities were okay, but some basic things like a laundry bag were missing.
Mary
United States,
September
2024
7.0/10
The hotel offers decent accommodations at an affordable price with clean rooms and good food, making it suitable for budget travelers. However, the service leaves much to be desired, particularly in terms of responsiveness and efficiency. While the location is advantageous for exploring the area, families with children may find limited entertainment options.
Rooms
8.0
The rooms are spacious, neat, and clean, providing a comfortable stay.
Service
5.0
The service was slow and often required persistence to get attention, making it a frustrating experience.
Location
9.0
Located near Assi Ghat, the hotel is conveniently situated for exploring and easy access to local attractions.
Dining
7.0
The food was tasty and plentiful, but service delays impacted the overall dining experience.
Facilities
Thomas
United States,
August
2024
6.8/10
This hotel is decent and affordable, located near Assi Ghat. The rooms are spacious and clean, but I found the service to be quite slow and sometimes frustrating. The food is good, but there are definitely areas for improvement, especially in service and cleanliness. While the price is reasonable, the overall experience leaves something to be desired, particularly for families or those needing quick service.
Rooms
8.0
The rooms were spacious, neat, and clean, which made for a comfortable stay.
Service
5.0
The service was quite slow, and I often had to remind staff to attend to my requests.
Location
9.0
The hotel is conveniently located near Assi Ghat, making it easy to explore the area.
Dining
6.0
The food was good, but there were issues with orders being mixed up, which was disappointing.
Facilities
5.0
There were basic facilities, but they seemed lacking in organization and availability.
Marjorie
United States,
August
2024
8.4/10
I had a mixed experience at the hotel. The location is excellent, really close to the Assi Ghat and the local market, making it convenient for exploring Varanasi. The rooms were cozy and clean, but the service was slow and not very attentive, especially when it came to room cleaning. While the food was decent, the complimentary breakfast was quite limited compared to what was advertised. Overall, it’s decent value for money but there are areas that need improvement.
Rooms
8.0
The rooms were cozy and neatly maintained, providing a comfortable stay.
Service
5.0
The service was slow. I faced issues with room cleaning which was disappointing.
Location
9.0
The hotel's location is great, very close to Assi Ghat and the market.
Dining
6.0
The food quality was okay, but the breakfast options were limited with only one item offered.
Facilities
5.0
Basic amenities were provided, but there could be improvements in cleanliness and service.
Reggie
United States,
August
2024
6.6/10
The hotel offers spacious and clean rooms, which is a definite plus. However, the service is slow and often requires persistence to get a response. Although the food was tasty, there are significant areas for improvement, especially in service efficiency and attention to detail. Overall, while the accommodations are decent, the service issues may lead me to consider other options in the future.
Rooms
8.0
The rooms are spacious, neat, and clean, making for a comfortable stay.
Service
5.0
The service is quite slow, with a need to frequently follow up on requests.
Location
Dining
7.0
The food was good, but the orders were delivered incorrectly at times.
Facilities
Alex
United States,
August
2024
8.0/10
This hotel offers a cozy and comfortable stay with an excellent location near Assi Ghat. The beds are inviting and the ambiance is nice, but there are some service issues that need improvement, especially regarding room cleaning and breakfast offerings. The pricing is quite reasonable considering the amenities provided.
Rooms
9.0
The rooms are cozy and well-maintained, featuring comfortable beds and a nice TV.
Service
5.0
The front office staff and manager were friendly, but the cleaning service was slow, which was disappointing.
Location
10.0
The hotel is in an excellent location, very close to Assi Ghat, making it convenient for exploring the area.
Dining
5.0
The breakfast was limited, providing only one item and one coffee/tea instead of the variety advertised.
Facilities
6.0
While the amenities like Wi-Fi and cleanliness need attention, overall comfort remains a strong point.
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